Frequently Asked Questions
Everything you need to know about our Charge email outreach extension.
Can I use Charge on mobile devices?
Currently, Charge is available as a browser extension and thus works on desktop browsers like Google Chrome, Microsoft Edge, and Opera. It is not designed to operate on mobile devices or tablets. Please ensure to use Charge on a desktop for optimal performance and experience.
Is there a limit to the number of emails I can send daily with Charge?
Yes, there are certain sending limits depending on your subscription. With the free version of Charge, you can send a limited number of emails per day. For unlimited sending, you would need to upgrade to the Premium version of Charge.
What happens if I exceed my daily email limit?
If you exceed your daily email limit, the additional emails will be queued and sent the following day. Charge ensures a steady flow of your outreach emails while respecting the set limits to maintain the quality of your email delivery and to avoid being marked as spam. We recommend planning your campaigns accordingly to avoid exceeding your daily limits.
Can I use Charge with Gmail?
Unfortunately, Charge is currently only compatible with Microsoft Outlook and Exchange. To use Charge, you need to have an active Outlook or Exchange account.
Can I use Charge for Outlook on multiple devices?
Yes, you can use Charge for Outlook on multiple devices. The extension will work wherever you have installed it and signed into your Outlook or Exchange account.
Remember, your settings and data are linked to your account, not a specific device, ensuring a seamless experience across all your devices.
Remember, your settings and data are linked to your account, not a specific device, ensuring a seamless experience across all your devices.
Can I schedule emails using Charge?
No, currently Charge for Outlook & Exchange does not support the feature to schedule emails. This extension primarily aids in bulk email outreach. Please stay updated with Charge for any new feature releases.
